Q-KANGAROO is a rapidly growing Irish-owned business that works alongside other Irish businesses to deliver premium food and beverage services to customers all over Ireland. Created and launched in Dundalk in 2018, Q-KANGAROO allows hungry customers to browse the takeaway and sit-in options in their local area. So, what are the benefits of QK?
One of the primary benefits of QK is the layout. Available to download on Android and iOS, the app couldn’t be easier to use. Once the app is downloaded, it takes a matter of minutes to set up your profile by entering your details and selecting your address.
Once you pop your details in, you’re free to browse the multitude of available food and beverage retailers in your local area.
Customers can opt for delivery or for pick up. Additionally, when Covid restrictions ease off, you’ll be able to place sit-in orders in advance too.
The layout of the app is incredibly user-friendly. Whether you want to top up your in-app wallet, or contact customer service, you can do so at the touch of a button.
Q-KANGAROO isn’t the only platform for food and beverage retailers, but it is one of the best. If you’re a business owner and you’re thinking about taking your business online, QK has got you covered.
One of the biggest benefits of QK for businesses is that it makes it easier for you to run your business. By choosing QK, you have access to additional data about your business, without having to put in any extra effort.
We understand that your time is valuable, so one of the benefits of QK app is that we share key information like peak business hours and other store data like bestsellers etc. You also have access to customer reviews so you can access customer feedback in an instant.
During these trying times, every business has suffered some losses, especially when customers can no longer dine in. This means that widening your customer base is vital. One of the benefits of QK is that you can effortlessly boost your customer reach.
Partnering with QK means that your restaurant or coffee shop will be seen by thousands of potential customers – all wanting to try delicious new takeaways!
One of the best benefits of QK is the option to take cashless payments. Customers can add debit or credit cards to their in-app wallets to allow for effortless ordering. Orders are paid for in advance so delivery drivers can drop off orders without unnecessary contact with customers. This keeps both drivers and customers safe, which is a priority for us here at QK.
If customers are opting for the ‘pick up’ option, they can also pay in advance. This means that they can pop in and collect their grub without delay!
Exemplary customer service is also a priority here at QK, and we’re sure you feel the same way. That’s why one of the benefits of the QK app is our customer service. We offer live in-app chat to support customers when they’re ordering.
We also act as a go-between for customers and business partners. We’ll handle the customer service end of things, so you don’t have to. We’re dedicated to providing the best customer experience so you can rest assured that we have got it covered. This means that you have more time and energy to keep things running smoothly in-house.
As we know, we’re not the only platform that partners with food and beverage retailers. But we’ve found that partnering with larger platforms often comes with a hefty price tag. We don’t want you to miss out on your hard-earned profit and that’s why we offer competitive pricing for our partners.
Our commission fees are but a fraction of competitors prices, and we hope to reduce these fees continually. It’s important to support local businesses, particularly at the moment, and we feel that high commission rates contradict this.
In addition to our competitive pricing, we have been running and funding discount campaigns for our partners over the last couple of months.
There’s no need for bulky printers or computers – we supply our partners with a nifty tablet-like device that both stores orders and prints them. Our space-saving devices run on a 4G connection so you’re free to move them and find a system that works for you.
Our experts will set up everything for you and they’re always on hand to help you if you have any questions. We’re also available to support you with any sales or marketing related queries too.
Although many businesses are heavily reliant on deliveries and takeaways at the moment, hopefully, this won’t always be the case. When restaurants and coffee shops can open up again for sit-in service, QK will be there for you.
One of the benefits of QK is that it is suitable for at-table ordering. Customers can remain seated at their tables and order through the app. This means they have the ability to browse and order at their leisure and it limits the time that servers need to spend at tables and keeps everyone safe.
This is one of the biggest benefits of QK because it helps your business comply with social distancing rules, and it keeps staff and customers safe whilst they enjoy their time in your restaurant.
Another one of the benefits of QK is our queue-skipping feature. This benefit really sets us apart from our competitors and it benefits both you and your customers.
By allowing customers to order and pay for their food/drinks in advance, you can have them ready to go at the allotted time. Customers don’t need to wait or fuss with money at the counter. They can simply pop in and pick up their order without having to queue.
This is extremely attractive to customers who are opting for lunchtime coffees or meals, and they’re in a hurry to get back to work. It’s also incredibly convenient for you.
With social distancing rules, it can be difficult to facilitate an efficient queuing system in your establishment, especially if you’re stuck for space. This feature reduces the need for queuing space and reduces the number of people waiting. Which means happy customers and happy staff!
Q-KANGAROO is an Irish-made and Irish-owned platform, and we want to work alongside other Irish businesses to boost your sales.
Partnering with QK doesn’t just boost your sales though; we can help you run your business smoothly and effectively, without any extra effort on your end. Let us do the hard work for you!